Terms & Conditions

None of the terms and conditions on this page are applicable to auctions by APVW or others found on ebay, marktplaats or any other auction service, whether online or not.

Throughout these terms and conditions, Saturday, Sunday and Bank Holidays are not classed as working days.

About Us

We offer a huge range of products from stock. We pride ourselves on offering the products that you want, at prices that cannot be beaten. If you have any suggestions or comments please contact us.

Our Contact details:

APVW

c/o Alex Waning
Jol 1627

NL8243EB Lelystad

The Netherlands

Telephone 0031(0)0610671440

APVW is part of ACC, Alex Central Concepts

Kamer van Koophandel / Chamber of Commerce Almere. nr. 62327461

Making a Purchase

Making a purchase is easy. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.

We accept Paypal. In the EU also banktransfers or local pick up in lelystad, the Netherlands.

If any of the products on your order are out of stock, we will endeavour to inform you promptly.

When Will My Delivery Arrive? *

If we receive your order after 3pm on a Friday, or over the weekend, it will be shipped out the following Monday, unless that Monday is a Bank Holiday, in which case it will be shipped out on the Tuesday following the Bank Holiday.

If there is chance that you will be out, you can ask us to deliver the goods to your place of work, or to a neighbour’s house.

* Please note that at certain times of the year, such as Christmas or Easter, some services may not be available and/or the delivery schedule and examples detailed above may not be applicable.

Custom declarations

International Buyers – Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be

 

Refused Deliveries

If a shipment is returned to APVW after our couriers have attempted to deliver the goods and the consigment has been refused or not accepted by any person at the delivery address, a further charge for redelivery will be payable. If you do not wish to pay an additional charge the order will be cancelled and you will be refunded for the full cost of the goods on the order. Carraige charges will not be refunded cases such as this.

Back Orders

If the goods that you order are not in stock, we will notifiy you as soon as possible. In such cases, you will be entitled to cancel the order in full, cancel the out of stock item and receive the rest of the order, wait until the stock comes in or consider an alternative product.

Guarantee

if a DVD is not correct playing we will replace it.. All that we ask is that you pay for the delivery cost. All goods sold at www.apvw.nl have a return to base warranty. This means that you have to send the goods back to us.

Privacy

APVW does not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Data collected by this site is used to:

a. Take and fulfil customer orders
b. Administer and enhance the site and service, including e-marketing activities*
d. Only disclose information to third-parties for goods delivery purposes

One you have returned the goods and they have been inspected to ensure they are in as new condition, we will refund your money in not more than 30 days or replace it by a new item. When you are returning goods, make sure they are packaged well, and are in the condition they were in when you received them.

In all cases, the customer is responsible for the cost of returning the goods to APVW, and for the safe keeping of the goods during transportation back to APVW. For this reason, when returning goods you are strongly advised to use an insured courier service that requires signature upon delivery, as APVW cannot be held responsible for damage to goods in transit back to ourselves, or for packages that are lost in transit.

Returns

DVD’s are NOT possible to return, ony if they are unabale to be played.

If after 7 working days and within 30 days of the date of delivery, you’re not entirely happy with your purchase, you can return it for exchange or refund. This excludes delivery charges. Please send an message stating the product you wish to return, the date you bought it and, if you would like to exchange, your preferred replacement product. We can advise you on a suitable replacement, if you wish. Once we have all of your details on our system, you will be issued with a returns number. This helps us to deal with your return more quickly, as we know what it is and who sent it, when it arrives at our warehouse.

Please mark the outside of your packing box with the return number, but DO NOT write on the actual product itself. Please package the products well, as we cannot be held responsible for damage caused by mis-handling. Once we have your goods, we will either ship you the replacement, or refund your card.

If the goods that you return have been opened and used, we will make a partial refund. If the goods are sealed and unused, we will refund in full.

This does not affect your statutory rights.

Your rights to return goods are protected under the EU Distance Selling Directive.

Faulty Goods

If you return goods to us as faulty, we will test them. If they are found to be faulty, we will refund you in full. If you return discs to us, we will test three discs from the pack, in three different drives. If we find them to be without fault, we will make a partial refund to you. This amount will reflect how much we can sell the opened pack of discs for. If you prefer, we can return the media to you, but you must pay for the cost of the delivery.

Description of Goods, Warranty and Liability

APVW warrant that any product sold by us will, at the time of delivery, meet the manufacturers latest specification of the goods listed by product title on the website, due to the technical nature of the products we sell, specifications can change rapidly and are always subject to change without notice from the manufacturer. This is especially the case with, but in no way limited to, Lead-In Info on optical media products. Any text or images other than the product title are for illustrative purposes only.

While every effort is made to ensure that this information, and all other product information and specifications, is upto date and correct, it is often not practical or possible to publish correct specifications and the most up to date imagery. For the latest product specifications you should contact the relevant manufacturer.

Except where the Customer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or conditions of the goods whether implied by Statute, Common Law or otherwise are excluded and the Customer warrants that the Customer is satisfied as to the Suitability of the Goods for the Customer’s purpose.

Trails and Evaluations

Goods are not sold on a trial or evaluation basis.

Lowest Price Guarantee

The goods being price matched must be 100% identical.                                                                                                                                                              In stock or easily available (no auctions, group buying sites, daily deals sites, grey imports or whole sale distributors).
Generally available and able to be purchased by any member of the public, our price guarantee does not cover price matches
on goods where you must be a member to attain that price.
Currently advertised by the competitor.

APVW.NL does not price match any goods against auction or deal websites (auction or buy it now prices).
Compared price must include all costs including shipping charges. If the advertised price is for pick-up only, we reserve the right to charge for delivery.
To lodge a price guarantee request, please contact us with the Brand, Model, Price and Source and we will assess your request.
We only offer price matching on advertised goods we do not negotiate prices based on specific quotations from competitors.
This price match guarantee only applies to APVW.NL. All other APVW stores are excluded from this guarantee.

Law

Any contract between the customer and APVW.NL will be governed by Dutch law. Any claims made against APVW.NL within the small claims court system must be filed in a Dutch court.